This is important because it’s the only way to install a store app in device context and avoid a nasty UAC prompt. The first trick is to install the OFFLINE version of the Quick Assist app from the Store and assign it to the device (not a user!). Installing WebView2 for all users via PowerShell.

Installing Quick Assist (offline) from the Store.

There are two tricks to making the updated Quick Assist work for Standard Users and I’ll be using Intune to pull it off.

The solution is to silently install these things for the users, but the method isn’t entirely obvious. Users are getting a variety of challenges, including UAC Prompts to install Quick Assist, and error messages about missing WebView2 runtimes. But for organizations, especially those who have been shifting their workforce to be Standard Users (aka non-administrator users) on their devices, things are not going well. Nathan Pfeiferįor a lot of people (mostly consumers) this isn’t a big deal because the “old” app guides them though installing the new one and it’s a one-time thing. To keep your remote assistance sessions secure, you will need to download the new Quick Assist from the Microsoft Store. But starting in June 2022, the built-in Quick Assist app no longer works and has been replaced with a version that’s available via the Store. Just open the app and type in a 6-character code…then BOOM, you’re sharing screens and getting the help you need. It was built-in to Windows 10/11 so using it is (supposed to be) really easy. Quick Assist is a pretty great way to help another Windows user.

Install Quick Assist (offline) from the Store.

Sync Intune with the Business Store Apps.

You’ll want to test it yourself to be sure how it behaves, but I’ll explain as much as I can below. The end result was consistently having WebView2 installed for all users and the updated Quick Assist app working for Standard users (and admins). I’ve tested this method on the 64-bit versions of Windows 10 20H2 (19042), 21H2 (19044) and Windows 11 (22000) from fresh installs off the ISO going through Autopilot, and with devices that were already deployed and managed with Intune. Well, except for maybe running the app itself if and when they ever need your help. I’ll show you how to deploy the new Quick Assist app from the Store, along with the WebView2 runtime that is required for it to work, all without your users needing to do anything.

Microsoft quick assist